Launching a full medical service in four months

Aava is a family-run medical center with over 50 years of experience in bettering Finnish health. In January 2022, they partnered with Reaktor Ecosystem to build out a fully digital health service that would enable Aava to serve their customers faster and more efficiently than ever before.

Digitizing health services is increasingly becoming a crucial element for health companies operating in a more and more competitive market. Digital apps not only provide a better service for existing customers, but also open opportunities for acquiring more diverse business.

This was the case and motivation for Aava, and what they went on to achieve. The digitization unlocked benefits in other areas as well, such as in attracting talent and making internal operations more efficient.

The end result was a power team that brought an idea to launch in just four months. And that has now resulted in Aava serving up to 15 customers per hour compared to the conventional 15 minute slots as well as more flexibility for the doctors and lower friction for seeking medical assistance for patients.

Read more about the case.

→ End to end design
→ Product management for alignment and nailing sprints
→ Front and backend development, building a native app
→ Design and development of a custom chat feature
→ Using Amazon Web Services (AWS) to scale