Article

Locoda – Unlocking the full potential of low-code

Minna Marttinen

Locoda

At Locoda, we started with a clear mission: to help organizations unlock the full potential of low-code. We saw firsthand how much time, energy, and talent is wasted on manual processes and slow, expensive development cycles. We believed there had to be a better way—and we knew Microsoft Power Platform could be it.

“We founded Locoda to help organizations truly benefit from low-code—not just as a tech trend, but as a practical way to solve real business problems. We want to bring clarity, speed, and impact to our clients’ daily work. The best moment? When they see the results and say, ‘Wait... it’s already working?’ That’s the kind of value—and joy— we’re here to deliver.”

— Minna & Terho, Founders of Locoda

What drove us was more than just passion for technology. It was a desire to help businesses test ideas quickly, streamline operations, and boost productivity without waiting months for results. With the right tools, digital transformation doesn’t have to be complex or out of reach. It can be fast, efficient, and directly tied to business
outcomes.

What do we actually do? We help organizations solve real business problems with solutions that fit their needs — no templates, no assumptions. We take the time to understand each client’s goals, challenges, and processes before we build anything. Our team is made up of top-tier experts who are not only highly skilled but genuinely enjoyable to work with. We focus on results that matter: tools people actually want to use, and that deliver measurable value from day one.

Case of low-code Agents

Many organizations say they want to be agile and data-driven. But in reality, manual processes, scattered systems, and IT bottlenecks make even simple changes painfully slow. In one recent project, we helped our client, Tampereen Tilapalvelut, automate a critical service request to work order process using a swarm of specialized Copilot agents.

One agent routes incoming requests to the right team. Another enriches the case with historical context and business rules. A third schedules tasks based on urgency and staff workload. And when something slips, a rescheduling agent automatically reassigns it.

The result?

Faster handling times, fewer errors, less manual work—and more time for experts to focus on what really matters.

Microsoft Power Platform enables automation patterns that were previously unfeasible, combining the capabilities of Copilot Studio and Power Automate with enterprise-grade AI. One of the core use cases is intelligent request handling, where a Copilot agent interprets the service request and routes it accordingly to work orders.

The Routing Agent analyses the content of incoming service requests and converts unstructured text into structured data. Based on this, it identifies the appropriate team or individual to handle the request. The Routing Agent:

Transforms service request text into structured data using AI models to extract key elements (e.g., issue type, location, urgency).
Automatically determines the most appropriate team to handle the request based on predefined routing rules and organizational structure.

The Supervisor Agent is a domain-specific Copilot built with Copilot Studio. Its purpose is to systematically enrich a work order with contextual information and ensure it is complete, accurate, and actionable. It operates through a structured dialog chain that:

Retrieves core work order data using Power Automate.
Generates a concise AI summary to interpret the work’s purpose and scope.
Identifies the relevant ERP financial data points for work order, such as project & tasks for invoicing.
Evaluates the task’s estimated workload and urgency with AI Builder models.
Updates the enriched data back to the source system (MS Dynamics Field Service solution).

This agent reduces cognitive overhead for managers by pre-processing all relevant
classifications and context, transforming vague requests into dispatch-ready items.

The Scheduling Agent autonomously allocates resources to supervisor agent enriched work orders using Power Automate and Copilot Studio. Its logic includes:

Assessing operational priority from enriched work order metadata (e.g. category, estimated duration, and urgency).
Selecting qualified team resources based on role-based matching and real-time availability.
Leveraging developed slot finding logic to calculate viable contiguous time slots for each candidate resource.
Automatically creating resource bookings in Dataverse based on the earliest and most balanced fit.

This enables just-in-time scheduling that adapts to real-world constraints without manual intervention.

The Rescheduling Agent operates as a background optimization routine, typically executed via nightly Power Automate flow combined with server-side logic. Its responsibilities include:

Iterating through all open bookings and assessing execution feasibility against updated conditions (e.g. delays, overloads).
Re-running the slot finding logic to find better fitting time windows or more balanced resource allocations.
Reassigning resources or shifting task timing as needed, within business rules (e.g. keeping Priority A always on the same day).
Logging all adjustments to an audit entity for transparency and traceability.

By continuously reshaping the execution plan, the Rescheduling Agent ensures service-level stability despite changing operational contexts.

Our working style:

We dive into your business, pinpoint the real challenge, and create a solution you can start testing fast—no long development cycles, just real results, quickly.

Meet us at Nordic Business Forum!

Heading to Nordic Business Forum? Let’s grab a coffee and talk about how low-code
can help your business move faster—with less risk and more results.

We’re here to connect with leaders who want to turn smart ideas into real, business-driven solutions—fast, practical, and built to deliver measurable impact. Reach Minna Marttinen, [email protected].

In partnership with

About the Author

Minna Marttinen

Locoda

Minna is the CEO & Co-Founder of Locoda. She is a visionary leader specializing in digital transformation and business consultancy. With deep expertise in Microsoft Power Platform, she helps businesses streamline operations and drive growth through innovative solutions. Her profound understanding of Power Platform is rooted in a strong grasp of business needs, ensuring that technology serves strategic goals effectively. Passionate about service design and digital business, Minna excels in leading high-performing teams and delivering measurable results through technology and customer-centric strategies.